1.  Shahin, A. (2006). "SERVQUAL and model of service quality gaps: A framework for determining and prioritizing critical factors in delivering quality services", in Partha Sarathy, V. (ed), Service quality – An introduction, Andhra Pradesh: ICFAI University Press, pp. 117-131.

2.   Shahin, A. (2008). "Quality Function Deployment (QFD): A Comprehensive Review", in Rajmanohar, T.P. (ed), Total Quality Management - Contemporary Perspectives and Cases, Andhra Pradesh: ICFAI University Press, pp. 47-79.

3.    Shahin, A. (2010). "A Comprehensive Framework for Six Sigma Critical Success Factors - with an Experience in a Developing Country", in Coskun, A. (ed), Quality Management and Six Sigma, Sciyo, pp. 43-52.

4.   Shahin, A. and Pourhamidi, M. (2014). "Cost of quality and profit value of Six Sigma", in Shahin, A. (ed), Six Sigma, Cheyenne, WY: AcademyPublish, pp. 135-147.

5. Shahin, A. and Salehzadeh, R. (2015). "Applications of data mining in organizational behavior", in Osei-Bryson, K.M. and Barclay, C. (eds), Knowledge Discovery Process and Methods to Enhance Organizational Performance, London: Auerbach Publications, CRC Press, Taylor & Francis, pp. 239-258.